Switching clinic software is a weekend, not a leap of faith.
The biggest reason practitioners stay on software they dislike is the fear of losing patient records in the move. So here is exactly how the move works, system by system, before you spend a penny.
The three steps
- 01
Export what your current system allows
Most systems export patients and services as CSV. Some make consent history and photos harder to get out; tell us what you are on and we will tell you exactly what is recoverable before you commit to anything.
- 02
We import and seed your clinic
Patients, services, your diary structure and consent form templates, set up for you and checked together on a call. Nothing goes live until you have confirmed the records look right.
- 03
Go live over a weekend
Switch the booking link on your website and socials, send your first digital form, and archive the old system. We stay on hand during your first week of appointments.
What gets out of your current system
Honest answers, because you will find out anyway. Accurate as of June 2026; if your system changes its export options, this page changes too.
From Aesthetidocs
Patients and waitlists export as CSV from the admin. Consent documents and photos have no bulk export, so we recover them through an assisted, authenticated migration with your permission and your login. We have built and tested this assisted migration path with a working clinic.
From Faces
Client lists export from the app. Signed consent forms can be downloaded individually; we help you prioritise which history to bring across, and your new forms are versioned and exportable from day one.
From Aesthetic Nurse Software
Client and appointment data export as CSV. Form templates need rebuilding; we seed our treatment-specific templates and adjust them to match your existing wording.
From paper or spreadsheets
Often the fastest switch of all. We import your client list from a spreadsheet, you photograph outstanding paper consents into the patient records, and new consents are digital from the first appointment.
And when you want to leave us?
The same courtesy, built in: one-click export of patients, consent records, photos, notes and bookings in standard formats, no notice period, no exit fee, no support ticket. We put the exit door on the homepage because lock-in is the disease in this market.