Switching made safe
Switching aesthetic clinic software is a series of steps, and we run them with you.
The biggest reason practitioners stay on software they dislike is the fear of losing patient records in the move. So we do not hand you an import button and wish you luck: we manage the migration, chase down what your current system tries to keep, and nothing goes live until you have confirmed it is all there. Here is exactly how it works, system by system, before you spend a penny.
- We map what exports first. You see exactly what is recoverable before you commit.
- We run the migration with you. Not a DIY import; nothing goes live until you confirm.
- Go live without a dark diary. Your existing bookings carry across.
No commitment. We map the move before you spend a penny.
The three steps
- 01
We map what your current system will give up
Most systems export patients and services as CSV, but few hand over everything, and some make consent history and photos deliberately hard to get out. Tell us what you are on and we will tell you exactly what is recoverable, and how we will recover the rest, before you commit to anything.
- 02
We run the migration with you
This is not a DIY import. We manage the move: patients, services, your diary structure and consent templates, and where your old system withholds data we go and get it through an assisted, authenticated migration with your permission. You check everything with us on a call, nothing goes live until you have confirmed the records look right, and any working copies of your data are deleted once you confirm the move.
- 03
Go live without missing a booking
Your existing appointments carry across, so the diary is never dark. Switch the booking link on your website and socials, send your first digital form, and archive the old system. We stay on hand during your first week of appointments.
What gets out of your current system
Honest answers, because you will find out anyway. Accurate as of June 2026; if your system changes its export options, this page changes too.
From Aesthetidocs
Patients and waitlists export as CSV from the admin. Consent documents and photos have no bulk export, so we recover them through an assisted, authenticated migration with your permission and your login. We have built and tested this assisted migration path with a working clinic.
From Faces
Client lists export from the app. Signed consent forms can be downloaded individually; we help you prioritise which history to bring across, and your new forms are versioned and exportable from day one.
From Aesthetic Nurse Software
Client and appointment data export as CSV. Form templates need rebuilding; we seed our treatment-specific templates and adjust them to match your existing wording.
From Pabau
Client and appointment data export as CSV from the reporting area. Bulk export of documents and photos is less predictable, so we map exactly what your account will give up before you commit, and recover the rest through an assisted migration with your permission.
From paper or spreadsheets
Often the fastest switch of all. We import your client list from a spreadsheet, you photograph outstanding paper consents into the patient records, and new consents are digital from the first appointment.
Whichever system you come from, your records land in the same shape at the other end: versioned consent, treatment lines with batch numbers, consented photos and an audit trail, structured against the licensing-ready records checklist we built around what England's 2026 licensing scheme is expected to require. A migration is a good moment to tidy the rest of the file too, including whether voluntary registration on the JCCP register is worth it for your practice.
The real cost of "free".
The cheapest headline is rarely the cheapest bill. "Free" software taxes your deposits and prescriptions; marketplaces take a cut of new clients; feature-deep tools quote you on a call. Put your own numbers in and see the estimated annual cost on each platform against a flat £25 per practitioner, every figure sourced and dated.
The value of booking deposits you take each month.
POM prescriptions raised each month.
New clients Fresha's marketplace sends you. Set to 0 if you do not list on it.
Faces
per year, estimated
Fresha
per year, estimated
Pabau
per year, estimated
AesthetiClinic
per year, estimated
Software subscription plus each platform's own added commissions, at the numbers you entered. Card processing on patient payments is left out for every platform: you pay your card processor's standard rate whichever software you run, so it is not a platform fee. AesthetiClinic is shown ex-VAT (+ VAT); competitor figures are quoted as each platform publishes them.
The all-in fee table
Every way each platform can charge you, line by line. The AesthetiClinic column is £0 on every commission line, because your patients pay you through your own Stripe account and we take no cut.
| Fee | Faces | Fresha | Pabau | AesthetiClinic |
|---|---|---|---|---|
| Software subscription | Free | About £19.95/month solo, or about £14.95/month per bookable team member (free tier ended 2025) | Starter £50/month for 1 user, capped at 100 clients. Solo/Team/Medium/Group/Enterprise tiers are demo-gated, with no public price. Independent reviews report real all-in monthly bills two to three times the headline once SMS and AI credits and add-on modules stack. Reported by reviewers, not a stated Pabau price. | £25 + VAT per practitioner, per month. Reception seats free. Unlimited patients, bookings and forms. |
| Card processing on patient payments | 0.99% + VAT (1.19%) per card transaction (FacesPay) | From 2.19% + 20p per card transaction (higher for online and manual) | Card processing plus credit fees on payouts and terminals | Your own Stripe account at Stripe's standard rate; 0% commission to us |
| Commission on deposits | 1.8% + VAT + 20p handling per deposit (Ryft), commissions auto-deducted weekly from your card on file | Taken through Fresha payments at the card-processing rate above | Taken through the connected payment provider, with credit fees on payouts | £0 commission to us. Deposits run through your own Stripe. |
| Prescription fee | 10% of every prescription fee | Not handled (no clinical prescribing module) | No published per-prescription fee | £0. No per-prescription fee. |
| Refund fee | £1 gateway fee per refund | No separate published refund fee | No separate published refund fee | £0. No refund fee. |
| New-client / marketplace commission | None | 20% one-time fee (minimum about £6) on the first booking of each client the Fresha marketplace sends you One-time, and only on marketplace-sourced new clients: it is not charged on clients you bring yourself, provided your existing client list was imported first. | None | £0. We do not run a consumer marketplace and take no cut of your bookings. |
| Getting your data out | Signed forms download individually; no bulk export | Data Connector export costs about $295/month per location | No published export fee, but leavers report months of obstruction getting a usable extract while still paying (reported) | £0. One-click full-fidelity export, any time, no exit fee. |
| Setup / onboarding fee | None published | None published | Setup and migration charges reported by reviewers | £0. White-glove managed migration included. |
| Published price lock | No published price lock | No published price lock | No price lock; reviewers report a mid-term price rise (reported) | £25 core price-locked for 24 months from signup |
Your patients never pay us anything.
Competitor figures verified 10 July 2026. Every competitor figure below is quoted from the platform's own published pricing or from named independent sources, with the date it was checked. Software and payment fees change; we re-verify these figures quarterly. If you spot anything out of date, tell us and we will correct it. Spotted something out of date? Email hello@aestheticlinic.io and we will fix it.
Estimates assume an average prescription fee of £15 and an average first-visit value of £120, used only to turn your monthly counts into pounds. Faces commissions are auto-deducted weekly; the 20p-per-deposit Faces handling fee and Pabau's demo-gated team pricing are noted rather than guessed at, so real Faces and Pabau bills tend to run higher than shown, not lower.
Sources
- Faces: Faces merchant FAQs (fees and payment rails) (checked 2026-07-10)
- Fresha: The Salon Business, Fresha review (pricing and add-on fees) (checked 2026-07-10)
- Pabau: Pabau pricing page (Starter price, tiers, credits) (checked 2026-07-10)
- Pabau: Medesk, Pabau review (independent all-in cost reporting) (checked 2026-07-10)
- AesthetiClinic: AesthetiClinic pricing (checked 2026-07-10)
And if you want to leave us?
The same courtesy, built in: one-click export of patients, consent records, photos, notes and bookings in standard formats, no notice period, no exit fee, no support ticket. We put the exit door on the homepage because lock-in is the disease in this market. It is the same platform you will run day to day: see the aesthetic clinic software overview.
Tell us what you are on. We will map the move, no commitment.
No commitment, no exit fee, one-click export if you ever leave.