Fresha alternative for aesthetic clinics: UK fees and records

I build AesthetiClinic and read our pricing benchmark. For a Fresha alternative, the useful question is what your clinic needs from its records and whether marketplace bookings earn their cost. This comparison uses Fresha’s published UK fees, checked on 11 October 2026, alongside our own pricing and switching terms.

We have a commercial interest in your choice. Use the checks below in a demo with us as well as with another supplier.

Stay with Fresha when its model suits you

Keeping a system that works can be the right decision. If marketplace discovery contributes useful new appointments and your tested documentation workflow meets the clinic’s needs, include that value in the comparison. Subscription and payment convenience may also suit the way you run the clinic.

Consider a move when the demonstrated record workflow, support or control over the booking journey solves a specific problem you have identified. Name the problem and test the replacement before spending time on a migration.

Start with what you would give up

Fresha combines booking software with a consumer marketplace. If patients regularly discover your clinic there, assess the value of that acquisition before leaving. Look at your own booking sources and what those appointments contribute after the relevant costs.

If patients mainly find you through your website, referrals and returning appointments, the decision can centre on the record workflow, payment arrangements and subscription. You still need evidence from your own clinic. A lower marketplace bill does not automatically mean a different system will do the work you need.

Fresha’s UK fees, checked 11 October 2026

The table uses the GBP version of Fresha’s pricing page. The direct response identified the country as GB. Fresha localises rates; check the country and currency rather than applying this table to an Irish or other overseas account. Its UK page states that rates exclude 20% tax.

Fresha lists a 7-day trial and no long-term commitment. Payment processing is optional. Its pricing FAQ says bookings from your own website, Instagram and Facebook do not incur a new-patient marketplace fee; returning marketplace patients also have no further marketplace fee. Optional add-ons and hardware can cost extra. Recheck your account’s terms before making a decision.

Work out the cost from your own month

Use a recent month from your clinic. Split the bill into the software plan, processed payments, new marketplace appointments, messages and any add-ons. Check the tax treatment on each invoice. Keep acquisition cost visible rather than comparing only subscription prices.

Ask yourself what would replace the marketplace bookings if you moved. Your own booking page still needs patients to find it. If you expect to spend more on your website or advertising, include that in the decision rather than assuming those appointments will continue automatically.

AesthetiClinic’s pricing is £25 plus VAT per bookable practitioner per month, with a minimum of one paid seat. Admin and reception accounts are free. There is 0% commission to us on patient payments; Stripe card processing fees apply through your own Stripe account. SMS is 7p plus VAT per message in prepaid bundles of 1,000. Ordinary appointment emails are included; connected services can have separate charges.

The subscription is monthly rolling and cancellation takes effect at the end of the paid period. Our 14-day trial requires a card. The first subscription payment is taken after the trial unless you cancel before it ends.

Those are different pricing models. The cheaper total depends on your team, payment volume, message use, optional services and marketplace acquisition. This page does not make a universal savings claim.

Test the patient record, rather than a feature label

Fresha’s pricing page lists consultation forms, patient-management functions, patch tests and inventory. Treat those as reasons to inspect the workflow. It would be unfair to turn a list of features into a claim that a particular clinical-record task is supported or absent without testing it.

Use one fictional aesthetic appointment in each demo. Ask to open the signed form, read the treatment note, find the photograph and identify the practitioner. Then ask to change a blank form and reopen the earlier signed wording.

AesthetiClinic’s consent forms software stores signed forms with the patient record. Ask us to demonstrate your own requirements, including anything currently held outside Fresha. A product demonstration should make the gaps visible as well as the features.

England’s proposed licensing scheme is not in force. The government consultation outcome describes further legislation and consultation. No software subscription gives your clinic a licence or establishes compliance with a future scheme.

Agree the move before cancelling

Ask Fresha what your account can export, including signed documents, photographs and the information needed to match them to patients. The pricing page does not establish that every historical record will be retrievable in a migration-ready format.

Our switching process starts with available authorised exports and an agreed scope. Some information can be mapped into fields; original signed documents remain original files. We document gaps and check records and future bookings with the clinic before its sign-off. Timing and any migration charges are agreed for the move.

The switch guarantee describes free structured and uploaded-file export from AesthetiClinic, with very large media libraries supplied separately on request, also free. The subscription agreement provides at least 30 days of read-only export access after it ends. It is marked draft pending final legal review. Confirm the terms that apply to your clinic, and keep the old records available until the agreed checks and retention arrangements are settled.

FAQ

What are the main Fresha fees for a UK aesthetic clinic?

The published model combines a subscription, optional payment processing, messages and add-ons, plus a one-off commission for brand-new marketplace patients. The dated table above gives UK rates. Check the current country-specific pricing and your account terms before comparing totals.

Does Fresha charge for every returning appointment?

Its pricing page says returning marketplace patients have no further marketplace fee. Card processing and other applicable charges are separate, so an appointment without marketplace commission can still contribute to the payment or messaging bill.

Is AesthetiClinic cheaper than Fresha?

That depends on your clinic’s usage and the marketplace value. Compare the complete bills. AesthetiClinic charges £25 plus VAT per bookable practitioner monthly, with 0% commission to us; Stripe card processing fees and separately priced SMS still apply.

Can I move every photo and consent form from Fresha?

Do not assume that before the exports are assessed. Agree what is available, how files match patients and how gaps will be handled. Clinic sign-off follows the agreed checks, before the booking link changes.