The complete catalogue
Every AesthetiClinic feature, in one price.
Your next booking, the forms before it and the notes after it. Keep them together, with stock and follow-up in the same place.
Free for 14 days. Cancel before it ends and you pay nothing. Card required.
- £25
- plus VAT per practitioner a monthThe whole platform, minimum one bookable practitioner seat.
- 0%
- commission to usPayments settle to your own Stripe account. Stripe's card processing fees apply.
- Free
- admin and reception usersPractitioners are the subscription unit.
- Your data
- exportable, with no exit feeStructured records and files. Large media libraries may need a further download supplied on request.
From the booking to the record
Less admin between patients.
Start with the job that takes up most of your day.
-
Bookings that fit your day.
Availability, deposits and reminders connected to the patient appointment.
-
Forms ready for the visit.
Secure links, on-screen signatures and the form version attached to the patient record.
-
Pick up the patient history.
Treatment details, product batch numbers, photos and signed forms on one file.
-
Your figures, when you need them.
Review clinic activity and take structured data out when you need it.
The whole platform
The jobs you pay us to handle.
One subscription covers the platform. Here is what you can put to work in your clinic.
Online booking and deposits
Bookings while you’re with patients.
Your branded booking page, with availability and deposit settings.
- Branded booking page on your own link, phone-first
- Deposits, full payment, or let the patient choose, settled to your own Stripe at 0% commission to us; Stripe card fees apply
- Buy now, pay later (Klarna, Clearpay) if you want it
- Live availability from practitioner shifts, with double-booking protection enforced in the database
- Your cancellation and reschedule settings, with refunds reviewed by your clinic
- Promo codes, gift vouchers and patient-bound offers redeemed at checkout
- Embeddable booking and pricing widget for any website
- Waitlist capture on full days
Diary and scheduling
Know who is in tomorrow.
One diary the whole team can trust.
- Multi-practitioner, multi-room diary, colour-coded by staff member
- Shifts, time off and one-off overrides
- Staff-to-treatment matching, so only the right practitioners are bookable
- Calendar feed (iCal) for any phone or device
- Waitlist auto-fill: freed slots offered to matching patients with a first-to-claim booking link
Consent and clinical forms
Forms ready for the conversation.
Send a secure link. Keep the signed version on the patient record.
- E-signatures timestamped and locked to the exact version signed
- Treatment-specific templates you can edit, plus import-your-own
- Patients sign on their own phone: no app, no account, a secure single-purpose link
- In-room signing on a clinic tablet, even logged out
- Optional practitioner counter-signature
- Answers write back to the patient record automatically
Patient records and photos
The whole patient history, together.
The whole clinical story on one file.
- Treatment records with product, batch number, dose and injection site
- Note templates that pre-fill your standard structure per treatment
- Injection mapping: chart product, dose, batch and depth point by point
- Before and after photos from the phone, consent-flagged, with side-by-side compare
- Allergy and contraindication alerts, plus pinned team notes
- Complications and adverse-event log on the patient record
- GP and next-of-kin details, referral-source tracking
- Prescription request, approval and send workflow for prescribers
Payments and finance
The money behind your clinic day.
Money in, recorded properly, reconciled without a spreadsheet.
- Card, terminal, cash, bank-transfer and account-credit payments all logged
- Patient wallets and account credit on an append-only ledger
- Gift vouchers with running balances
- Reservation fees collected at online booking
- Refund recording and separate medical and cosmetic VAT settings
- Xero sync: a draft invoice for every payment, nightly
In their own words
Built around the clinic day.
“It really does feel as though it has been designed with the needs of an aesthetics clinic in mind.”
Inesa Hodson, IH Aesthetics Sanctuary, London
The rest of your subscription
The business side gets its place too.
Marketing and growth
Stay in touch between visits.
Appointment follow-up in the app. Campaigns through your own Mailchimp.
- Marketing campaigns in your own Mailchimp, with the patient audience and consent synced nightly
- Automatic rebooking recall at each treatment's own interval
- Review requests after visits, with a link to leave a Google review
- Birthday greetings with optional single-use money-off codes
- Abandoned-booking recovery: one tap back into the checkout they left
- No-show and cancellation follow-ups with a rebook link
- Two-way patient messaging: reply in a threaded inbox, STOP and START opt-outs handled automatically
- Memberships and prepaid packages
- Live booking-funnel analytics and built-in A/B testing
- Tokenised unsubscribe and per-patient marketing opt-ins throughout
Stock and inventory
Know when the next vial is needed.
Every vial accounted for.
- Product catalogue pre-loaded with common UK SKUs
- Auto-deduction when a product is used on a treatment
- Immutable stock-movement ledger, stock takes and adjustments
- Batch recall: a lot number lists every patient who received product from it
- Low-stock thresholds and retail stock support
Team, reporting and compliance
Your team and your figures, in view.
Separate logins, clinic reports and a trail of changes to the record.
- Roles for owners, prescribers, practitioners and reception, enforced at the database
- Clinic performance reporting: revenue, no-show rate, rebook rate, treatment mix
- Complications reporting for clinical governance
- Monthly validation report: complete records, signed consent, photos attached
- Full audit trail on every record: who, what and when
- Structured data and file export, no exit fee; retained records and free text handled under the DPA
Compliance and licensing readiness
Evidence ready when you need it.
Keep age checks, credentials and prescribing evidence together.
- Age-verification checks: under-18s blocked before payment on age-restricted treatments, in booking, the diary and the public API
- Challenge 25 flag for under-25s, with an ID-check record on the patient file
- Named GMC-doctor override for the Act's medical-need exception
- Credential and insurance vault: registrations, indemnity, DBS, training and licences, with expiry reminders, owner-only
- Emergency-kit register: complication drugs with batch, expiry, who authorised and where they are kept
- Prescriber face-to-face attestation and registration number on every prescription
- Versioned e-signed consent with a full audit trail, with wording your clinic reviews
Connects to
Works with the accounts you already have.
Each connection is optional. Choose the ones that help with your clinic day, and keep control of your own accounts.
-
Stripe
Take deposits and balances through your own Stripe account.
- Account
- Needs your own Stripe account
- What moves
- Patient email addresses, payment amounts and booking references go to Stripe; payment and refund updates come back to AesthetiClinic.
0% commission to us. Stripe’s standard card processing fees apply.
-
Mailchimp
Keep your audience up to date, then run campaigns in your own Mailchimp account.
- Account
- Needs your own Mailchimp account
- What moves
- Consenting patients’ names, emails, visit dates, location and due-back dates go to Mailchimp. Marketing consent can be imported at setup; unsubscribes sync both ways. Treatment details stay out.
Your Mailchimp plan is a separate cost.
-
Xero
Send invoices and receipts to your bookkeeper without entering them twice.
- Account
- Needs your own Xero account
- What moves
- Patient contact details, invoice lines, receipt amounts, VAT and refund details go to Xero. Sync results come back; Xero does not update your clinical records.
Documents start as drafts for review. You can choose authorised posting in settings.
-
Google reviews
Bring the reviews you have already earned onto your clinic’s directory profile.
- Account
- Included
- What moves
- Your public Google rating, review count and the five reviews Google returns come into AesthetiClinic. Your patient records are not sent to Google for this connection.
Needs your clinic’s Google listing. Connect it in settings; you can switch review text off.
On request: Heidi for UK clinics, enabled individually after your clinic signs the data acknowledgement. Each clinician needs their own Heidi account. Clinician identity, patient names, a patient reference and consultation audio go to Heidi; a draft comes back for you to review before saving.
SMS and email reminders included. Email reminders are included in your subscription. SMS reminders are available for UK clinics and charged separately using prepaid credits. You do not need separate messaging accounts. Patient contact details and reminder content go to our delivery providers; delivery updates come back. See messaging costs.
Data, cost and scope
Your records. Your decisions.
-
Know where your records are held.
The database is hosted in Germany; files are stored under EU jurisdiction. Some sub-processors operate in the US under Standard Contractual Clauses.
-
Give each person the access they need.
Read how access controls, private files and the audit trail protect clinical records.
-
Keep your practice evidence together.
Keep forms, policies and records appropriate to your practice. England’s licensing scheme is not in force.
-
See what has changed.
Read the product release notes and ask us to demonstrate any capability important to your decision.
Software supports recordkeeping; it does not certify clinical or legal compliance.
Weighing up your options?
Use the buyer's guide and detailed comparisons, then test the same clinic tasks in each demo.
Questions
What will it cost your clinic?
What is included in the £25 per practitioner?
The whole platform, with unlimited patients, bookings and forms, on one monthly subscription at £25 plus VAT per practitioner. Admin and reception users are free. SMS, Stripe payment processing and your own Mailchimp plan are separate costs.
How much do SMS reminders cost?
SMS is 7p plus VAT a message, bought as prepaid 1,000-message bundles (£70 plus VAT). Ordinary appointment emails, including confirmations, reminders and aftercare, are included.
Do you take a booking fee or commission on deposits?
Deposits and balances run through your own Stripe account at 0% commission to us, with no AesthetiClinic booking fee. Stripe’s standard card processing fees apply.
Can you move my records over from my current system?
We assess the available export, agree what can be imported and check it with you before launch. The scope depends on your current provider’s export. The switching page explains the process.
What happens if I cancel?
The subscription is monthly rolling. Cancel from your settings and export your structured records and files with no exit fee. Large media libraries may need a further download supplied on request. The subscription agreement sets out the cancellation and access terms.
Bring the job you want off your list.
Bring your treatments, forms and questions. We will walk through the jobs your clinic needs to do.
Book a 30-minute demoFree for 14 days. Cancel before it ends and you pay nothing. Card required.