Reduce no-shows at your aesthetic clinic
Stop no-shows costing your clinic, without chasing anyone.
Every missed appointment is a slot you cannot resell and time your practitioner cannot bill. AesthetiClinic pairs automated appointment reminders with commission-free booking deposits, so clients turn up and you are protected if they do not.
- Automated reminders. Email and SMS, timed to cut no-shows without nagging clients.
- Commission-free deposits. Settle to your own Stripe account, 0% to us, and give clients a reason to turn up.
- Waitlist auto-fill. Freed slots are offered automatically, so a late cancellation is not an empty chair.
No charge today. 14-day trial, set up in minutes.
Why no-shows cost more than they look
- chairs are the most expensive thing in a clinic. A missed appointment is a slot you can no longer sell and time your practitioner cannot bill.
- Empty chairs are the most expensive thing in a clinic. A missed appointment is a slot you can no longer sell and time your practitioner cannot bill.
- give clients a reason to turn up and protect you if they do not. They settle to your own Stripe account, commission-free.
- Deposits give clients a reason to turn up and protect you if they do not. They settle to your own Stripe account, commission-free.
- do the chasing for you. Email reminders are included; SMS is a flat 7p plus VAT per message, bought as 1,000-message bundles, no per-seat upsell.
- Reminders do the chasing for you. Email reminders are included; SMS is a flat 7p plus VAT per message, bought as 1,000-message bundles, no per-seat upsell.
Appointment reminders
Reminders that do the chasing, so clients do not simply forget.
Most no-shows are not deliberate; they are forgotten. AesthetiClinic sends automated email and SMS appointment reminders ahead of every slot, timed to prompt without nagging, and every reminder is recorded on the patient file.
- Email reminders included; SMS as prepaid message bundles, so there is never a surprise bill
- Reminders timed to cut no-shows, not to pester your clients
- Every reminder logged against the patient record
- Waitlist auto-fill: freed slots offered to matching clients automatically, first to claim books it
- No-show and late-cancellation fees charged automatically to the saved card, under your policy
Booking deposits
Deposits give clients a reason to turn up, and protect you if they do not.
A booking page under your own brand takes the deposit you require before the slot is held. Deposits run through your own Stripe account, settle to you, and cost you no commission, ever. Your cancellation and reschedule rules are enforced automatically.
- Deposits through your own Stripe account: 0% commission to us, settles to you
- Your deposit, cancellation and reschedule rules, enforced automatically
- Clients pay the deposit and confirm from their own phone, no app, no login
- Double-booking protection enforced at the database, not just the screen
Deposits and no-show fees have to follow the rules. See where you stand on the UK law on deposits and refunds.
Already on an aesthetic clinic software that lets clients slip through?
If your current system bolts reminders on as an upsell, or skims commission off your deposits, we will run the move with you, record by record, and you confirm everything before going live. We map the move system by system before you spend a penny.
Reminders and deposits are part of the whole platform
Booking, deposits, consent and patient records in one place, on one simple per-practitioner price. Explore the rest:
- Every feature, from booking to one-click data export.
- Pricing in full: £25 plus VAT per practitioner, everything included.
- The wider aesthetic clinic software overview.
- How the aesthetic clinic booking system fills your diary.
- The marketing and growth layer: recall, campaigns, reviews and memberships.
- Gift vouchers that bring new clients in and pull revenue forward.
Reducing no-shows, answered straight
How does AesthetiClinic help reduce no-shows at an aesthetic clinic?
Two things working together. Automated appointment reminders nudge clients before their slot so fewer simply forget, and booking deposits give clients a reason to turn up and protect your revenue if they do not. You set the deposit and cancellation rules; the software enforces them.
Do the appointment reminders cost extra?
Email reminders are included in the flat monthly subscription. SMS is a flat 7p plus VAT per message, bought as 1,000-message bundles (£70 plus VAT) inside the platform, so there is never a surprise bill, and there is no per-practitioner seat charge on top. Reminders are timed to cut no-shows, not to nag.
Can I charge a fee when someone does not show up?
Yes. With card-on-file enabled, your no-show and late-cancellation fee can be charged automatically to the saved card, under the policy the client agreed to at booking. You set the amounts and the window; the platform does the awkward part.
How do booking deposits reduce no-shows without costing me commission?
Deposits run through your own Stripe account and settle directly to you, so we take 0% commission on them. A client who has paid a deposit is far more likely to attend, and your cancellation terms are enforced automatically if they do not.
Is this clinic reminder software hard to set up?
No. You set your deposit policy, your cancellation window and when reminders go out, and the booking page does the rest. Most clinics are live in minutes on a 14-day free trial, with no charge today.
What happens to slots that do free up?
The waitlist fills them automatically. When a slot frees up, the platform offers it to matching clients on the waitlist with a first-to-claim booking link, so a late cancellation does not have to mean an empty chair and you never work the phones.
Will reminders and deposits work on my clients' phones?
Yes. The booking page, deposit payment and reminders are all phone-first, so clients book, pay and confirm from their own phone with no app and no login.
Fewer no-shows, starting this week.
Start a free 14-day trial and switch on reminders and deposits on your own services. Prefer a guided tour first? Book a 20-minute demo and we will walk you through it on your clinic, not a canned version.
No charge today. One-click export if you ever leave.